Paul Morrison leads the smart automation practice at The Hackett Group. His work helps clients maximize the benefits of RPA and cognitive automation, often as part of a larger digital transformation. This includes the development of RPA strategy and pilots, and live implementation, based on The Hackett Group’s Smart Automation Routemap. Paul has 20 years’ advisory experience, extending beyond automation into benchmarking, innovation and outsourcing, and covering both IT and business processes. Based in London, Paul works with clients across Europe and globally.